We made this decision early, its very simple, we will only deliver our service through our Channel Partners. We know our role is to evolve the service and make our Channel Partners exciting and compelling.
This is where we change gear, we can, and will, integrate into any environment that makes you more successful. Our platform is designed to work with the most prominent cloud based services.
This is the future, that’s a fact, but it becomes “Unnecessarily Complicated as a Service” when your Cloud PBX vendor force feeds you functionality you already get from your CRM or Office Software.
Our developers are veterans, they are based in the UK and they know what’s wrong and how to put it right, our partners drive them and they listen then they build.
We know the price point that works for you, we own our technology, we are not simply buying licenses and making a margin reselling a 3rd party platform.
Not only are we already ultra-competitive and our T&C’s are amongst the fairest you will ever find, add into that that we will want our partners to own the relationship and contracts you can write your own ending.
Right out of the blocks we have a robust full-featured Cloud PBX. We know our Channel Partners are going to want more, we’re banking on it! That’s where the API will come into play.
Telency has evolved from a rich heritage, delivering complex solutions to the international carrier community for over 30 years. Telency is leveraging that knowledge and experience to build a European cloud telephony service exclusively for the Channel.
All the bases are covered; we have an effective Ordering & Provisioning Portal and a feature rich hosted PBX. We offer all the latest endpoints you would expect to see, including Polycom & Snom.
These APIs may be enabled on a per-customer basis, and allow customers to integrate services such as click-to-call, screen popping and call logging.
Users connect their existing cloud accounts to the Telency network through add-ons available on the respective app marketplace – there are no local software installations to coordinate.
Telency connects to the most popular cloud communication ecosystems (Skype for Business), cloud productivity suites (Office 365, GSuite) and CRM services (SalesForce, Zendesk, Bullhorn).
Telency’s native RESTful API enables resellers’ own cloud based applications to take advantage of Telency telephony.
Applications can control calls on the Telency network directly, or be notified of calls placed by extension users.